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Northwestern State University is a responsive, student-oriented institution that is committed to the creation, dissemination, and acquisition of knowledge through teaching, research, and service. The University's Office of Service-Learning assists the University with meeting one of its primary goals: "To promote economic development, community service, and an improved quality of life in the region". Through service-learning projects, students use theory and skills learned in the classroom to solve 'real-life' problems.  

The Office serves as a point of contact where the community and university can join together to identify needs and share resources. The director serves on the University of Louisiana System Council on Service-Learning and works closely with faculty, staff, students, and community to share information about resources, projects, and professional development opportunities.